Central Gate

Business Process Outsourcing (BPO) Services – Case Study 2019


Central Gate is the official Costa Rica high-tech services association gathering top-quality export outsourcing providers in BPO (Business Process Outsourcing), ITO (Internet Technology Outsourcing), and Digital Marketing.

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BPO and its Future in Costa Rica


In simple terms, BPO can be understood as doing what you are good at and leaving to others those tasks that are not in your area of expertise. With an outsourcing model we seek to be more efficient while avoiding being left behind in the business world.

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Optimizing Your Customer Experience (CX) Across Digital Support Channels


Customers want easy and fast answers. Where they turn for support varies based on a number of factors. These include individual preferences, support channel availability, and the perceived or realized effort involved in getting a resolution.

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What makes Costa Rica talent so special?


Costa Rica is well known for our beaches, volcanoes, breathtaking landscapes and our “green eco-friendly” efforts as we proudly host 5% of the worlds biodiversity.

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3 Reasons to Outsource Your Digital Production to Costa Rica


Is your company looking for ways to be more profitable or accelerate growth? Maintaining a leading market position includes continuously adding new strategies and channels to your existing marketing mix, and refining existing ones.

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Types of engagement for ITO and BPO outsourcing projects


Have ever the thought of developing a custom application to support a business process crossed your mind? if so, have you feel discouraged by the fact that you never managed a Software Development team before or you don’t even have a team of developers for the task?

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